Computer repair service

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Kestrel Networks Ltd

For on site work we charge £80.00+VAT per hour, charged pro rata after the first hour. No charge for travel time. Remote support starts at £30.00+VAT

Normally they have an immediate problem so we look at resolving that first and then discussing their IT requirements and see how we can improve things for them.

Microsoft Certified Professional

Started doing Gateway and Dell setups for a company had a contract for setting them up on behalf of the manufacturer

Home users have been from all walks of life. Also many different businesses - solicitors, estate agents, accounts, plumbers, financial advsors, PR companies etc - basically all business types

Configuring a second floor office for a fast expanding business. After an initial visit and organizing a cabler to do all the network cabling, we got 12 users set up and ready to work in less than 2 hours

Check how long the business has been going. If possible, check the advice they give you with a friend or colleague has some IT experience

Ideally know exactly what you want the IT person to achieve, eg supply 5 new computers, set them up with email, install printers and backup. If you explain in detail what you want, the IT person can give a precise cost for the work without any vagueness